November 18, 2018
John Knoop
Durham, NC
Grea service!
November 18, 2018
Cary, NC
Friendliness and promptness and reasonable pricing.
November 13, 2018
Raleigh, NC
Scooter service was excellent
November 7, 2018
Raleigh, NC
Responded quickly and resolved our issue with great professionalism.
November 5, 2018
Yakima Wa, WA
Friendly people, reliability and pricing. Thank you!
November 3, 2018
Chapel Hill, NC
the service was on time, the product very reliable, and removal thorough, with replacement of railings that had to be removed for the ramp to be installed.
October 24, 2018
Wake Forest, NC
The lift chairs are WELL MADE and designed for comfort and easibility of operation. The customer service is OUTSTANDING!
October 21, 2018
Raleigh, NC
Excellent Customer Service!
October 3, 2018
Chapel Hill, NC
Ramp setup works very well. Appreciated custom configuration & flexibility in setting it up.
October 2, 2018
Sandy Reynolds
Knightdale, NC
Today was laura’s First day using her ramp. She loved it and the little rubber ramp in front door was a surprise...thank you for getting to it sooo quickly. She can now get in and out of her house❤️
September 29, 2018
Sarah Gattis
Durham, NC
The technician that came out to our house was so friendly and knowledgeable. Because of his amazing personality we will surely use 101 Mobility again. Thank you so much!
September 28, 2018
Raleigh, NC
It has only been approximately a week since the stair lifts were installed. Everything seems to be just fine. The installers were very polite and finished as they said they would do in a timely manor. At this time I would recommend them for the proficiency of the company. However, the salesman that made the presentation of the lifts did not ever call back to see if I was pleased with the product before I called their office to order or follow thru after installation. As a company owner myself we always followed thru to make sure everything was to their satisfaction and to keep the relationship of customer to supplier going on. Also to recommend us for future sales. Customers were our salary and the core of our business.
September 22, 2018
Greenville, NC
The Orbit is great, so much better than the lift we were using!
September 11, 2018
Apex, NC
Great sales support, responsive, and competitive pricing.
September 9, 2018
Wake Forest, NC
Good quality
September 2, 2018
Durham, NC
Like that y'all quoted us what we paid and came to install it exactly when you said you'd be here. Sales consultant was very friendly and technicians were polite.
August 25, 2018
Garner, NC
At the last minute our appointment had to be cancelled due installers error. On our next appointment, the installer was on time and did a good job.
August 16, 2018
Raleigh, NC
Friendly, helpful staff. Wide product selection.
August 14, 2018
Raleigh, NC
The follow-up and response time was very good. The quality of work was very good. We plan to always use them in the future.
July 29, 2018
Roxboro, NC
Service and such an aid for the time needed. Employees I have met are extremely nice and professional and eager to help.
July 15, 2018
Durham, NC
Professional installers of quality equipment and devices
July 15, 2018
Raleigh, NC
Excellent service
July 14, 2018
Cary, NC
We're new to this, unit works well, we had a good salesman too, everyone seemed helpful, thanks again
July 10, 2018
Garner, NC
Keith Warlick, 101 Mobility, was professional, creative, and knowledgeable in assessing and recommending needs for ADA compliant entrance ramp and strategic placement of grab bars in the home of our family member, a recent amputee. He offered additional tips about where to look for other needed devices, accessories, etc. to make our family member's homecoming safe. The three men who did the installation work were respectful, courteous, and focused on their tasks. Mr. Warlick was prompt in responding to any questions we had during the planning/ decision-making time. He worked with us around scheduling the inside house installations the day our family member came home so that he could participate in these decisions. We highly recommend 101 Mobility.
July 5, 2018
Teresa Blackmon
Benson, NC
Mike Spears will take care of you!
June 28, 2018
Holly Springs, NC
Professional and responsive service provided
June 21, 2018
Mary Coones
Wake Forest, NC
Easy mobility. Comfortable ride. Needs more basket space.
June 21, 2018
Brian Chauvin
Wendell, NC
Customer service was really helpful and were very professional and kind.
June 19, 2018
Dianne Hannah
Clayton, NC
This company stands behind their services and products, and respond quickly if there is ever a problem. They were very good at deciding which products would work out the best and where the best locations are for installations.
June 18, 2018
Cary, NC
It was put up in a timely manner. Ramps work great.
June 12, 2018
Barbara Holub
Raleigh, NC
We have been customers of 101 Mobility for many years, under both owners. We have always gotten someone to listen to us, brainstormed with us, and help within not just a reasonable time, but record time. They have met us in our garage, in a parking lot, and have helped us from Raleigh when we had a huge breakdown with our lift while in New Jersey 2 years ago. I cannot say enough about Mike Spears and his employees. There is something very special about people who provide services to the disabled and Mike and his Crew are the very best at it.
May 26, 2018
Nashville, NC
The first person sent out to gather measurements and information "Mike"' was great. The two men sent out to put it together worked hard and did a good job.
May 4, 2018
Kathie Bowman
Raleigh, NC
Keith responded to my online inquiry immediately. He was prompt to schedule a visit to our home and was compassionate to our needs and knowledgable about the assistance we needed. He arranged rental and installation of our stair lift which happened on time with excellent performance by your technician. What a wonderful experience. Thank you all.
April 26, 2018
holly springs, NC
The people have been great.
April 18, 2018
Raleigh, NC
The process was pretty easy. I suppose everyone who needs your services needs them in a hurry! The only thing that would have made it easier would have been if I had known about your buyback policy on the ramp. I was costing lease vs. outright sale, but was worried about what to do with the ramp when we no longer need it. Your buyback/dismantlement policy was the clincher!
March 13, 2018
Cary, NC
Everything is as advertised.
March 9, 2018
Durham, NC
Prompt service. Courteous and professional employees.
March 7, 2018
Bath, NC
Tech showed up on time and was polite and professional. Also, Mike seems to have researched my problem with the manufacturer and is committed to getting my lift repaired .
February 28, 2018
Cary, NC
Quick installation. Simple to operate. Reasonable price.
February 26, 2018
Durham, NC
I like the way you are careful to maintain our privacy. Having a "stair chair" is something new for us, and we are gradually starting to use it. Only a few friends know about this, and we often walk around it. I assume, with the passage of time, we will grow dependent on it and use the "stair chair" more frequently and will then be able to recommend it to friends with a climbing disability.
February 26, 2018
Raleigh, NC
good looking on time install
February 25, 2018
Raleigh, NC
Professional Great product & installation Would definitely recommend
February 21, 2018
Chapel Hill, NC
101mobility visited the house and measured everything and gave us a good quote. The ramp was installed in a few hours and looks good and works well.
February 12, 2018
Wake Forest, NC
Knowledge of products, Quality and honesty of service.
February 10, 2018
Cary, NC
You did a great job, start to finish. Even after the fact, there was great customer service. I did not know that if the cab was not balanced that the gate would not open (the first time I crawled over) and then I did not hold the up/down button long enough after the click. So, yes I panicked and thought that there was a problem with the lift. You responded very quickly - thank you. A little more education would be helpful. thanks so much! we now love the lift.
January 29, 2018
Knightdale, NC
Each person I have encountered has been courteous, personable and very concerned about helping us in the best manner possible. Prompt, efficient service and very easy to do business with throughout the process so far.
January 27, 2018
Wake Forest, NC
Very helpful, act with urgency and are friendly. Work is excellent.
January 13, 2018
Durham, NC
The service man was excellent and fixed the problem. He was very pleasant and knowledgable. Thank you. [NAME REMOVED]
December 27, 2017
Wendell, NC
The installer was just so nice and helpful
December 26, 2017
Raleigh, NC
Our experience with 101 Mobility was wonderful. From sales, to management, to installation, all personnel were professional, knowledgeable, friendly, and supportive. We give our greatest appreciation to and highest recommendation for 101 Mobility! Our stair lift is a blessing for both of us. Sincerely, [FIRST NAME REMOVED] Thomas Kay Meredith
December 24, 2017
Raleigh, NC
timely and courteous. Explained procedures
December 8, 2017
Chapel hill, NC
Quick installation Sturdy ramp Looks good
November 28, 2017
Rolesville, NC
I was very happy with Keith Warlick. He did a great job explaining my options and trying to honestly help me save money while providing what I needed quickly.
November 28, 2017
Apex, NC
Best looking ramp of any I have seen. Friendly, compassionate service.
November 28, 2017
Durham, NC
Speed of service.
November 3, 2017
Raleigh, NC
The technicians who come to the house are always friendly, knowledgeable, and helpful.
November 2, 2017
Cary, NC
Your product is strong and can be trusted. Great advisers in what to choose and the workman was experienced , very precise and nice to work with. Thank you. !!!
October 28, 2017
Durham, NC
Keith Warlick and Josh were awesome. The ramp was perfectly tailored to my mother's needs.
October 13, 2017
Raleigh, NC
Josh was excellent. Described what he was doing and why he was doing it. Very professional. Very friendly.
October 6, 2017
Raleigh, NC
straight forward deal, great install.
October 4, 2017
Cary, NC
The technician was friendly, very attentive to details & explanations.
October 2, 2017
Raleigh, NC
Prompt and professional services.
September 22, 2017
Rocky Mount, NC
It's nice to have quality installers along with a quality product. Looking forward to many years of service and usefulness.
September 13, 2017
Wendell, NC
Keith was very quick to respond when I was in need of getting a wheelchair ramp in just a few days. He was very friendly and professional.
August 31, 2017
Raleigh, NC
Prompt callback. Strives to please us their customer
August 30, 2017
Wilson, NC
Professional, and reliable company. We were able to get a wheelchair ramp installed in a time sensitive timeframe in preparation for a disabled family members return home. Thank you so much!!!
August 25, 2017
Friendly, helpful and professional people. Good pricing. Thanks!
August 24, 2017
Timberlake, NC
I was very impressed with your company starting with Allison who found a way to work me into a tight schedule when I explained our time crunch. My experience with your technician, Josh, was also very positive. He showed up on time and was able to answer all of my questions with confidence. I received my estimate from Mike the same day, even though my appointment didn't end until 4pm. I found all three employees to be extremely friendly and knowledgeable. My overall experience was outstanding. I rarely take the time to complete a survey or provide a review, but this level of service warranted it. :)
August 18, 2017
Wake Forest, NC
Service is excellent from sales to technical support.
August 15, 2017
Chapel Hill, NC
I appreciate your prompt response to my call and the through check of the chair lift so I feel safe using it. Thank you. [NAME REMOVED]
August 12, 2017
Youngsville, NC
I contacted 101 at the suggestion of my Occuptional Therapist. Keith helped me study all the options for home accessibility and select the one best suited to my needs. I was able to review how the finished product would look with Keith's library of photos of prior installations. Detailed drawings were provided for all the options along with pluses and minuses of each option. The platform installed is very sturdy and modified to have space for garage refrigerator, allowing easy access (without going up and down steps to laundry room). Wheelchair lift elevator was installed in only a few hours and is very easy to use. I'm very satisfied with products and services and would highly recommend them.
August 6, 2017
Kinston, NC
Great product and excellent customer service!
August 3, 2017
Graham, NC
Mike and Keith were prompt to responded to our request. Once we agreed to rent the ramp for our mom, they installed the ramp within 2 business days. It looks great and meets our needs.
August 2, 2017
Raleigh, NC
Great personal service and quick fulfillment of orders. Very caring and creative staff, especially Keith.
August 1, 2017
Wilmington, NC
User friendly.
July 29, 2017
Chapel Hill, NC
Everyone was very nice and knowledgeable. Willing to go out of their way to help us stay within budget. Cost was actually cheaper than quote because we were able to use a used section. Most companies probably would not even gave us that option. Highly recommend them. [LAST NAME REMOVED] Chapel Hill
July 15, 2017
Clayton, NC
Dealing with Keith Warlock was very easy. He came out to the house and provided me with a quote to have a handicap ramp built for my wife after she was in a car accident. Went with 101 mobility and was extremely happy with their service provided. Thanks to 101 Molbility for making it a little easier for my family.
July 8, 2017
Efland, NC
Both the product and the timeliness of the service are top rate. And we could not have received better help from the 101 Mobility Representatives. They were the greatest!
June 25, 2017
Carrboro, NC
Technician came on time. Explained what the problem was and how to avoid the problem from occurring again. Curtious and pleasant. Very glad I contacted this service and will use again.
June 23, 2017
Battleboro, NC
Your people made the difference for me.
May 18, 2017
Apex, NC
You represent a line of quality products that are serving us very well. My wife is able to move up and down in our home by herself for the first time in several years. The recent installation of the car carrier and new electric scooter has changed our lives. I don't have to lift the wheel chair in and out of the car. The installation of the car carrier and training afterwards went extremely well and we have had absolutely no problems with anything. As a customer, we given very personal service and made to feel like we were valued. Thank you very much.
May 6, 2017
Durham, NC
You did your best to meet our needs. Your son is very knowledgeable in the work he does. Courtesy and friendlyness
May 3, 2017
Cary, NC
Great customer service! Very willing to work with our family during a time of crisis.
May 3, 2017
Raleigh, NC
we were impressed with the service offered, but not certain the problem was solved. there are still some issues with the lift. More of the grease was applied, and we'll see if that works.
April 27, 2017
Chapel Hill, NC
Very professional and great customer service.
April 26, 2017
Chapel Hill, NC
Excellent products and extraordinary customer service. At a moment when a serious illness has turned our lives upside down, the kindness and compassion and help of the staff, especially Keith, made a huge difference in reducing the stressful situation we are already experiencing. We thank Mike and Alex for their assistance. We are especially grateful to Keith who has been a tower of strength and support throughout our difficult process. There is no money that can buy this kind of attention and concern. I recommend 101 Mobility highly, without reservation, and enthusiastically.
April 15, 2017
Raleigh, NC
Efficiency,satisfaction, and personality of employees. A job well done!
April 9, 2017
Raleigh, NC
101 mobility solved my problem: my home lift works again. The 101 mobility staff is wonderful - technically competent and very personable. And the service cost was reasonable too.
April 9, 2017
Winterville, NC
The team members were all very professional and understood our profound need for a stair lift for my 90 year old mother who is not able to climb steps. There were several installation issues which they had to resolve and made three trips to our home to complete the project. We are so grateful for their diligence and determination to make it work. They recognized our need and we are grateful for this mobility assistance which has made a major difference in all our lives. The Bruno unit is efficient and easy to operate. We now do not have the stress of her being terrified to go down the steps even with assistance. Thank you Mobility 101. I would highly recommend you to anyone with a mobility need! [NAME REMOVED] Winterville, NC
April 5, 2017
Cary, NC
101 Mobility was a great company to work with. They were the first company to call me back and schedule an appointment when I was calling around looking for quotes. I worked with Keith and he was wonderful to work with and helped to facilitate us getting the stairlift put in for my daughter as soon as possible. The install went very smoothly and we are very happy with the Bruno product.
March 21, 2017
Raleigh, NC
Staff is very engaged and they deliver with quality outcomes.
March 18, 2017
Cary, NC
Installation was excellent.
March 16, 2017
Apex, NC
Easy to order staff is really nice
March 16, 2017
Goldsboro, NC
My Bruno Chariot lift is a life saver. If I didn't have it I could never leave home. The service has been first rate from 101 Mobility. I will continue to use them in the future.
March 14, 2017
Morrisville, NC
Price, service, quality.
March 14, 2017
Wake Forest, NC
Very professional and friendly service technicians.
March 11, 2017
Clayton, NC
Needed a stairlift for my Mom, called and spoke hehe with Keith Warlick and he worked with my builder to get access to the home during construction. Did measurements and made recommendations. Ordered and had the installation done on move-in day. The technicians that came out to do the install were great. The instructions on the use of the lift were great. They went over the operation of the chair lift several times with my Mom until she was able to operate it.
March 9, 2017
Roxboro, NC
Great product! Installation went well. The young men installing were very courteous & informative.
March 8, 2017
Raleigh, NC
Since I just had my stairlift installed Monday, March 6, 2017, its too soon to evaluate its quality. So far the lift is working fine and it blends in well with my interior. The installation was well done.
March 6, 2017
Raleigh, NC
The people and efficiency edrythin

Hi, just wanted to let you know that we had the chance to use the lift for my brother over the weekend. The lift worked great, we had one before when he lived in Arlington, Va. and this model is a lot more stable and doesn’t vibrate like the old one did. I just wanted to thank you all so much for being able to respond in a short amount of time to enable us to bring my brother home for the holidays as this will be our first holiday in the new house and we wanted to host our family dinner here. Thanks again,

The Leenaart Family

Thank you for the prompt and professional service rendered to our family by FRANK, your technician, on Christmas Eve. The BRUNO Stair Lift was out of service during the weekend just before Christmas. You took the call on Monday and scheduled Frank to be on site the same day. He did the job requested, and more. We cannot express our thanks sufficiently, other than to ask that this letter be added to his personnel folder, as evidence of having delivered superior customer service and commitment to a deserving customer/client. He communicated with me by phone twice until the job was completed. If tech support for the Bruno Stair Lift is needed again, you can be assured, we will be calling you again. Your number and email address are now in our contact list. We will also offer your company name to others, if the need for your service is known. Again, thank you for your service and your commitment to prompt customer service. Frank, we thank you! Cheers and Happy New Year,

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