September 22, 2018
R.M.
Greenville, NC
The Orbit is great, so much better than the lift we were using!
September 11, 2018
J.F.
Apex, NC
Great sales support, responsive, and competitive pricing.
September 9, 2018
T.R.
Wake Forest, NC
Good quality
September 2, 2018
A.B.
Durham, NC
Like that y'all quoted us what we paid and came to install it exactly when you said you'd be here. Sales consultant was very friendly and technicians were polite.
August 25, 2018
L.J.
Garner, NC
At the last minute our appointment had to be cancelled due installers error. On our next appointment, the installer was on time and did a good job.
August 16, 2018
E.G.
Raleigh, NC
Friendly, helpful staff. Wide product selection.
August 14, 2018
L.D.
Raleigh, NC
The follow-up and response time was very good. The quality of work was very good. We plan to always use them in the future.
July 29, 2018
M.G.
Roxboro, NC
Service and such an aid for the time needed. Employees I have met are extremely nice and professional and eager to help.
July 15, 2018
B.H.
Durham, NC
Professional installers of quality equipment and devices
July 15, 2018
B.L.
Raleigh, NC
Excellent service
July 14, 2018
M.L.
Cary, NC
We're new to this, unit works well, we had a good salesman too, everyone seemed helpful, thanks again
July 10, 2018
E.D.
Garner, NC
Keith Warlick, 101 Mobility, was professional, creative, and knowledgeable in assessing and recommending needs for ADA compliant entrance ramp and strategic placement of grab bars in the home of our family member, a recent amputee. He offered additional tips about where to look for other needed devices, accessories, etc. to make our family member's homecoming safe. The three men who did the installation work were respectful, courteous, and focused on their tasks. Mr. Warlick was prompt in responding to any questions we had during the planning/ decision-making time. He worked with us around scheduling the inside house installations the day our family member came home so that he could participate in these decisions. We highly recommend 101 Mobility.
July 5, 2018
Teresa Blackmon
Benson, NC
Mike Spears will take care of you!
June 28, 2018
N.J.F.M.C.
Holly Springs, NC
Professional and responsive service provided
June 21, 2018
Mary Coones
Wake Forest, NC
Easy mobility. Comfortable ride. Needs more basket space.
June 21, 2018
Brian Chauvin
Wendell, NC
Customer service was really helpful and were very professional and kind.
June 19, 2018
Dianne Hannah
Clayton, NC
This company stands behind their services and products, and respond quickly if there is ever a problem. They were very good at deciding which products would work out the best and where the best locations are for installations.
June 18, 2018
T.G.F.L.G.
Cary, NC
It was put up in a timely manner. Ramps work great.
June 12, 2018
Barbara Holub
Raleigh, NC
We have been customers of 101 Mobility for many years, under both owners. We have always gotten someone to listen to us, brainstormed with us, and help within not just a reasonable time, but record time. They have met us in our garage, in a parking lot, and have helped us from Raleigh when we had a huge breakdown with our lift while in New Jersey 2 years ago. I cannot say enough about Mike Spears and his employees. There is something very special about people who provide services to the disabled and Mike and his Crew are the very best at it.
May 26, 2018
W.H.
Nashville, NC
The first person sent out to gather measurements and information "Mike"' was great. The two men sent out to put it together worked hard and did a good job.
May 4, 2018
Kathie Bowman
Raleigh, NC
Keith responded to my online inquiry immediately. He was prompt to schedule a visit to our home and was compassionate to our needs and knowledgable about the assistance we needed. He arranged rental and installation of our stair lift which happened on time with excellent performance by your technician. What a wonderful experience. Thank you all.
April 26, 2018
M.C.
holly springs, NC
The people have been great.
April 18, 2018
M.L.H.
Raleigh, NC
The process was pretty easy. I suppose everyone who needs your services needs them in a hurry! The only thing that would have made it easier would have been if I had known about your buyback policy on the ramp. I was costing lease vs. outright sale, but was worried about what to do with the ramp when we no longer need it. Your buyback/dismantlement policy was the clincher!
March 22, 2018
D.O.
Morrisville, NC
i like the on site service. your team members seem to be well qualified for their positions. Service was rendered in a timely manner.
March 13, 2018
R.B.
Cary, NC
Everything is as advertised.
March 9, 2018
B.M.
Durham, NC
Prompt service. Courteous and professional employees.
March 7, 2018
A.W.
Bath, NC
Tech showed up on time and was polite and professional. Also, Mike seems to have researched my problem with the manufacturer and is committed to getting my lift repaired .
February 28, 2018
G.W.
Cary, NC
Quick installation. Simple to operate. Reasonable price.
February 26, 2018
F.L.
Durham, NC
I like the way you are careful to maintain our privacy. Having a "stair chair" is something new for us, and we are gradually starting to use it. Only a few friends know about this, and we often walk around it. I assume, with the passage of time, we will grow dependent on it and use the "stair chair" more frequently and will then be able to recommend it to friends with a climbing disability.
February 26, 2018
S.C.
Raleigh, NC
good looking on time install
February 25, 2018
B.W.
Raleigh, NC
Professional Great product & installation Would definitely recommend
February 21, 2018
B.T.
Chapel Hill, NC
101mobility visited the house and measured everything and gave us a good quote. The ramp was installed in a few hours and looks good and works well.
February 12, 2018
J.P.
Wake Forest, NC
Knowledge of products, Quality and honesty of service.
February 10, 2018
W.M.
Cary, NC
You did a great job, start to finish. Even after the fact, there was great customer service. I did not know that if the cab was not balanced that the gate would not open (the first time I crawled over) and then I did not hold the up/down button long enough after the click. So, yes I panicked and thought that there was a problem with the lift. You responded very quickly - thank you. A little more education would be helpful. thanks so much! we now love the lift.
January 29, 2018
L.M.
Knightdale, NC
Each person I have encountered has been courteous, personable and very concerned about helping us in the best manner possible. Prompt, efficient service and very easy to do business with throughout the process so far.
January 27, 2018
B.B.
Wake Forest, NC
Very helpful, act with urgency and are friendly. Work is excellent.
January 13, 2018
C.S.
Durham, NC
The service man was excellent and fixed the problem. He was very pleasant and knowledgable. Thank you. [NAME REMOVED]
December 27, 2017
B.C.
Wendell, NC
The installer was just so nice and helpful
December 26, 2017
N.J.T.
Raleigh, NC
Our experience with 101 Mobility was wonderful. From sales, to management, to installation, all personnel were professional, knowledgeable, friendly, and supportive. We give our greatest appreciation to and highest recommendation for 101 Mobility! Our stair lift is a blessing for both of us. Sincerely, [FIRST NAME REMOVED] Thomas Kay Meredith
December 24, 2017
T.B.
Raleigh, NC
timely and courteous. Explained procedures
December 8, 2017
J.S.D.
Chapel hill, NC
Quick installation Sturdy ramp Looks good
November 28, 2017
J.R.
Rolesville, NC
I was very happy with Keith Warlick. He did a great job explaining my options and trying to honestly help me save money while providing what I needed quickly.
November 28, 2017
P.T.
Apex, NC
Best looking ramp of any I have seen. Friendly, compassionate service.
November 28, 2017
M.N.R.
Durham, NC
Speed of service.
November 3, 2017
L.K.
Raleigh, NC
The technicians who come to the house are always friendly, knowledgeable, and helpful.
November 2, 2017
B.D.
Cary, NC
Your product is strong and can be trusted. Great advisers in what to choose and the workman was experienced , very precise and nice to work with. Thank you. !!!
October 28, 2017
J.F.
Durham, NC
Keith Warlick and Josh were awesome. The ramp was perfectly tailored to my mother's needs.
October 13, 2017
R.P.
Raleigh, NC
Josh was excellent. Described what he was doing and why he was doing it. Very professional. Very friendly.
October 10, 2017
D.L.
Raleigh, NC
Your quick response to and courteous help to my brother's needs ([NAME REMOVED]) are welcome. As a double amputee, life as been a hardship the past year and I appreciate the support of Mobility 101.
October 7, 2017
M.T.
Zebulon, NC
October 6, 2017
T.H.
Raleigh, NC
straight forward deal, great install.
October 4, 2017
N.A.
Cary, NC
The technician was friendly, very attentive to details & explanations.
October 2, 2017
B.H.
Raleigh, NC
Prompt and professional services.
September 22, 2017
C.M.
Rocky Mount, NC
It's nice to have quality installers along with a quality product. Looking forward to many years of service and usefulness.
September 13, 2017
K.H.
Wendell, NC
Keith was very quick to respond when I was in need of getting a wheelchair ramp in just a few days. He was very friendly and professional.
August 31, 2017
N.L.
Raleigh, NC
Prompt callback. Strives to please us their customer
August 30, 2017
K.K.
Wilson, NC
Professional, and reliable company. We were able to get a wheelchair ramp installed in a time sensitive timeframe in preparation for a disabled family members return home. Thank you so much!!!
August 25, 2017
W.R.
Raleigh
Friendly, helpful and professional people. Good pricing. Thanks!
August 24, 2017
L.Z.
Timberlake, NC
I was very impressed with your company starting with Allison who found a way to work me into a tight schedule when I explained our time crunch. My experience with your technician, Josh, was also very positive. He showed up on time and was able to answer all of my questions with confidence. I received my estimate from Mike the same day, even though my appointment didn't end until 4pm. I found all three employees to be extremely friendly and knowledgeable. My overall experience was outstanding. I rarely take the time to complete a survey or provide a review, but this level of service warranted it. :)
August 18, 2017
C.S.
Wake Forest, NC
Service is excellent from sales to technical support.
August 15, 2017
B.P.
Chapel Hill, NC
I appreciate your prompt response to my call and the through check of the chair lift so I feel safe using it. Thank you. [NAME REMOVED]
August 12, 2017
J.M.
Youngsville, NC
I contacted 101 at the suggestion of my Occuptional Therapist. Keith helped me study all the options for home accessibility and select the one best suited to my needs. I was able to review how the finished product would look with Keith's library of photos of prior installations. Detailed drawings were provided for all the options along with pluses and minuses of each option. The platform installed is very sturdy and modified to have space for garage refrigerator, allowing easy access (without going up and down steps to laundry room). Wheelchair lift elevator was installed in only a few hours and is very easy to use. I'm very satisfied with products and services and would highly recommend them.
August 6, 2017
K.G.
Kinston, NC
Great product and excellent customer service!
August 3, 2017
J.C.
Graham, NC
Mike and Keith were prompt to responded to our request. Once we agreed to rent the ramp for our mom, they installed the ramp within 2 business days. It looks great and meets our needs.
August 2, 2017
K.H.
Raleigh, NC
Great personal service and quick fulfillment of orders. Very caring and creative staff, especially Keith.
August 1, 2017
B.S.
Wilmington, NC
User friendly.
July 29, 2017
B.M.
Chapel Hill, NC
Everyone was very nice and knowledgeable. Willing to go out of their way to help us stay within budget. Cost was actually cheaper than quote because we were able to use a used section. Most companies probably would not even gave us that option. Highly recommend them. [LAST NAME REMOVED] Chapel Hill
July 15, 2017
W.B.
Clayton, NC
Dealing with Keith Warlock was very easy. He came out to the house and provided me with a quote to have a handicap ramp built for my wife after she was in a car accident. Went with 101 mobility and was extremely happy with their service provided. Thanks to 101 Molbility for making it a little easier for my family.
July 8, 2017
K.G.
Efland, NC
Both the product and the timeliness of the service are top rate. And we could not have received better help from the 101 Mobility Representatives. They were the greatest!
June 25, 2017
C.G.
Carrboro, NC
Technician came on time. Explained what the problem was and how to avoid the problem from occurring again. Curtious and pleasant. Very glad I contacted this service and will use again.
June 23, 2017
C.S.
Battleboro, NC
Your people made the difference for me.
May 18, 2017
R.B.L.
Apex, NC
You represent a line of quality products that are serving us very well. My wife is able to move up and down in our home by herself for the first time in several years. The recent installation of the car carrier and new electric scooter has changed our lives. I don't have to lift the wheel chair in and out of the car. The installation of the car carrier and training afterwards went extremely well and we have had absolutely no problems with anything. As a customer, we given very personal service and made to feel like we were valued. Thank you very much.
May 6, 2017
N.C.
Durham, NC
You did your best to meet our needs. Your son is very knowledgeable in the work he does. Courtesy and friendlyness
May 3, 2017
J.F.
Cary, NC
Great customer service! Very willing to work with our family during a time of crisis.
May 3, 2017
E.B.
Raleigh, NC
we were impressed with the service offered, but not certain the problem was solved. there are still some issues with the lift. More of the grease was applied, and we'll see if that works.
April 27, 2017
B.K.
Chapel Hill, NC
Very professional and great customer service.
April 26, 2017
A.A.
Chapel Hill, NC
Excellent products and extraordinary customer service. At a moment when a serious illness has turned our lives upside down, the kindness and compassion and help of the staff, especially Keith, made a huge difference in reducing the stressful situation we are already experiencing. We thank Mike and Alex for their assistance. We are especially grateful to Keith who has been a tower of strength and support throughout our difficult process. There is no money that can buy this kind of attention and concern. I recommend 101 Mobility highly, without reservation, and enthusiastically.
April 15, 2017
D.E.
Raleigh, NC
Efficiency,satisfaction, and personality of employees. A job well done!
April 9, 2017
S.R.
Raleigh, NC
101 mobility solved my problem: my home lift works again. The 101 mobility staff is wonderful - technically competent and very personable. And the service cost was reasonable too.
April 9, 2017
D.S.
Winterville, NC
The team members were all very professional and understood our profound need for a stair lift for my 90 year old mother who is not able to climb steps. There were several installation issues which they had to resolve and made three trips to our home to complete the project. We are so grateful for their diligence and determination to make it work. They recognized our need and we are grateful for this mobility assistance which has made a major difference in all our lives. The Bruno unit is efficient and easy to operate. We now do not have the stress of her being terrified to go down the steps even with assistance. Thank you Mobility 101. I would highly recommend you to anyone with a mobility need! [NAME REMOVED] Winterville, NC
April 5, 2017
E.M.
Cary, NC
101 Mobility was a great company to work with. They were the first company to call me back and schedule an appointment when I was calling around looking for quotes. I worked with Keith and he was wonderful to work with and helped to facilitate us getting the stairlift put in for my daughter as soon as possible. The install went very smoothly and we are very happy with the Bruno product.
March 21, 2017
B.E.
Raleigh, NC
Staff is very engaged and they deliver with quality outcomes.
March 18, 2017
D.H.
Cary, NC
Installation was excellent.
March 16, 2017
K.E.U.
Apex, NC
Easy to order staff is really nice
March 16, 2017
P.B.
Goldsboro, NC
My Bruno Chariot lift is a life saver. If I didn't have it I could never leave home. The service has been first rate from 101 Mobility. I will continue to use them in the future.
March 14, 2017
J.G.
Morrisville, NC
Price, service, quality.
March 14, 2017
C.R.
Wake Forest, NC
Very professional and friendly service technicians.
March 11, 2017
J.R.
Clayton, NC
Needed a stairlift for my Mom, called and spoke hehe with Keith Warlick and he worked with my builder to get access to the home during construction. Did measurements and made recommendations. Ordered and had the installation done on move-in day. The technicians that came out to do the install were great. The instructions on the use of the lift were great. They went over the operation of the chair lift several times with my Mom until she was able to operate it.
March 9, 2017
B.A.
Roxboro, NC
Great product! Installation went well. The young men installing were very courteous & informative.
March 8, 2017
P.T.
Raleigh, NC
Since I just had my stairlift installed Monday, March 6, 2017, its too soon to evaluate its quality. So far the lift is working fine and it blends in well with my interior. The installation was well done.
March 6, 2017
P.B.
Raleigh, NC
The people and efficiency edrythin
March 6, 2017
B.B.
Wake Forest, NC
Mike Spears and his staff rocks! They have a sense of urgency in helping you, and follow up and communication is awesome. I am happy to recommend his excellent service.
March 4, 2017
F.E.
Raleigh, NC
Am disappointed that the product had such issues so soon and considering it is used so infrequently. But customer service from 101 is very good.
March 3, 2017
T.S.
RTP, NC
What I liked was the personal service - when the staff thought there was a concern they contacted me directly to make sure there was not a problem and if there was - they were interested in making sure all was okay. The service was great - there was not problem but I certainly did appreciate their attentiveness and their professionalism. Thank you
March 2, 2017
L.K.
Raleigh, NC
Service was thorough and timely completion of our job. The Braun elevator was installed 4 1/2 years ago.
February 28, 2017
J.E.
Cary, NC
Excellent service, from quoting to installation of rental unit. Installers were very polite, professional and knowledgeable.
February 25, 2017
J.R.
Garner, NC
would highly recommend this company, went out of their way for a smooth instalation of lift in our vehicle.
February 25, 2017
O.V.
Raleigh, NC
Very good experience, and a good product.
Devin

Hi, just wanted to let you know that we had the chance to use the lift for my brother over the weekend. The lift worked great, we had one before when he lived in Arlington, Va. and this model is a lot more stable and doesn’t vibrate like the old one did. I just wanted to thank you all so much for being able to respond in a short amount of time to enable us to bring my brother home for the holidays as this will be our first holiday in the new house and we wanted to host our family dinner here. Thanks again,

The Leenaart Family

Thank you for the prompt and professional service rendered to our family by FRANK, your technician, on Christmas Eve. The BRUNO Stair Lift was out of service during the weekend just before Christmas. You took the call on Monday and scheduled Frank to be on site the same day. He did the job requested, and more. We cannot express our thanks sufficiently, other than to ask that this letter be added to his personnel folder, as evidence of having delivered superior customer service and commitment to a deserving customer/client. He communicated with me by phone twice until the job was completed. If tech support for the Bruno Stair Lift is needed again, you can be assured, we will be calling you again. Your number and email address are now in our contact list. We will also offer your company name to others, if the need for your service is known. Again, thank you for your service and your commitment to prompt customer service. Frank, we thank you! Cheers and Happy New Year,

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