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June 9, 2019
J.A.
Cary, NC
I like th ed fact that friends or fam I ly visi t I g now will be able to go upstairs where th ed bedrooms are l I acted wi t hou t assistance
June 3, 2019
Vicki Young
Raleigh, NC
101 Mobility was phenomenal to work with in all aspects, including their personalized attention that ensured I could make my home safe for my mother. They were immediately responsive to a request for a home consultation, juggled in-house scheduling to accommodate an unreasonably quick installation requirement, and were prompt, efficient, and courteous when delivering and installing a stair lift in my home. I highly recommend 101 Mobility!
May 31, 2019
John Patrick
Durham, NC
very well built, constructed for my size, heavy, and my small wife. Fast install, very good instructions on operation. My wife broke her leg. Without this stair chair, she could not have come home. Company owner was very helpful, personable, and helped me make important decisions. The company rep visited my home. He was outstanding, polite and friendly. I now feel, I made a very wise decision. Safe, reliable, and top quality product. Rated excellent. I highly recommend anyone check this stair chair. I love ours.
May 17, 2019
Dino Beck
Raleigh, NC
Quick to respond and treat you like family.
May 16, 2019
J.T.
Cary, NC
The entire process was made easy. The employees are professional. The end product looks great! More than happy to use your services if the need arises in the future!
May 9, 2019
T.D.
Mebane, NC
The personal service from Mike was so helpful and reassuring. Everyone I spoke to in the office was so nice and professional, and the young men who did the installation at my parent’s house were awesome. Everything very professional while still being personal; I highly recommend this Mobility 101 office. - Kelly W.
May 7, 2019
D.H.
Greenville, NC
So far, very good. Time will tell as to reliability of Bruno stair lift and the field support for the unit. We were pleased with the professional manner in which the purchase, delivery, and installation were handled. We are satisfied in our own minds that the Bruno system is one of the top systems, even if it was priced higher than some of the others. Also, Keith and Josh handled the measurement, installation, and adjustment of the system in a excellent manner. It was obvious that they know the system well. None of the stair lifts are very attractive, regardless of brand, and many of the curved systems are just ugly. A homeowner often spends extra money on trim and other appearance items on their house, only, when time comes to install a stair lift, to hide all that behind unsightly fences. That having been said, the Bruno system is the least unattractive of the various available units, and we are are pleased with it. Not a perfect score however, as we were a bit surprised with the chatter the unit makes at certain transition points in its journey. Actually, you were not the lowest bidder for this installation, but we are glad that we paid the extra money to get it from your firm because of the great job you did overall. We don't believe the other bidder could have done the job as well as you did. Thanks.
April 27, 2019
Brenda Maurer
Mebane, NC
YOUR CUSTOMER SERVICE AND QUICK RESPONSE TO MY NEEDS. YOU ALSO HELPED ME FIND A CARPENTER TO WIDEN MY STAIRS. I LOVE101 MOBILITY AND I KNOW OTHER CHAIR LIFT COMPANIES AS WELL. WE WON'T BAD MOUTH ANYONE HERE. ALL I WANT TO SAY IS THANK YOU VERY MUCH.
April 25, 2019
H.J.
Raleigh, NC
I've only had my Bruno chair lift a week.and I'm thrilled to have it. 101Mobility has been great - always courteous, helpful and professional.
April 25, 2019
Jim Vurnakes
Durham, NC
We purchased a chair lift from 101 Mobility in April 2019 for my 92 year old Mother . She wanted to stay in the Home she had lived in for over 60 years, that had numerous steps. Everything from the sales agent arriving and explaining the products to us to the very, to the installation process was handled very professionally. We are very happy with 101 Mobility and will not hesitate to call on them again for additional products if necessary. Thank you 101 for making our experience a very good one ! The Vurnakes Family Durham , N.C.
April 20, 2019
T.J.
Wilson, NC
Seem to have quality product, installation, and great customer service.
April 19, 2019
K.D.
Raleigh, NC
Thank you for your excellent service!
April 17, 2019
Jill Archibald
Durham, NC
The sooter is easy to use. The people are kind, helpfull and professional. Pricing is reasonable. It's all good.
April 12, 2019
Jane Kyper
Durham, NC
Josh was so knowledgeable and helpful
April 10, 2019
J.E.
Wake Forest, NC
Great service on ordering and delivering. Chair was so helpful after my surgery! Would definitely use your company again!
April 2, 2019
John Fletcher
Raleigh, NC
Quality work for reasonable prices.
March 29, 2019
Lorrie LaMay
Raleigh, NC
I like how it functions and how easy it is to operate it makes my life so much better :)
March 21, 2019
D.W.
Cary, NC
From sales to installation everyone we dealt with was pleasant and did their job well. We really like the stair lift, it is everything we expected if not more. It looks good and works very well. Thank you
March 16, 2019
R.W.
Knightdale, NC
EVERY THING I MEAN THAT TOO! GREAT PEOPLE AND SERVICE.MORE THEN COMPETITIVE PRICING. WE GAVE YOUR CARDS AND FLYERS TO DELLS BOTHER TO PUT ON VIEW AT CHURCH
March 13, 2019
Kathy Foernzler
Cary, NC
Our new ramp is just what we needed! The service was prompt and the workers were excellent! I highly recommend them!
March 6, 2019
Frances Schindlar
Chapel Hill, NC
Excellent quality Timely service
March 6, 2019
D.J.
Raleigh, NC
Josh did a good install on our stair lift. First quote was high but they negotiated to better price. Not sure why first quote was much higher. After I said I was going to look around all of a sudden quote dropped 2k. Just be aware of that.
March 3, 2019
Michael Gillespie
Raleigh, NC
Very good company to deal with. From the knowledgeable and friendly sales lead to the competent and courteous installation technicians - 101 Mobility is a first class organization!
February 27, 2019
Chuck Franceschi
Youngsville, NC
Good products and services at a reasonable price.
February 25, 2019
Marty Sloditski
Cary, NC
Very pleasant and professional. My mom's recliner lift chair was repaired quickly.
February 25, 2019
D.S.
Holly Springs, NC
Personal service
February 14, 2019
L.B.
Raleigh, NC
Always fast and efficient service. I've used your company at three different locations and we are very pleased with service so far
February 14, 2019
A.J.
Pittsboro, NC
Team was swift with the installation. Did not have any issues with the equipment after installation. Overall the team done a great job!
January 29, 2019
David Grady
Smithfield, NC
How quickly and efficiently you serviced our dumbwaiter. Your service folks were very informative and responded to our needs very quickly.
January 14, 2019
Steve Coile
Durham, NC
I was very impressed with everyone I dealt with, and with how fast everything came together!
January 14, 2019
V.B.
Fuquay Varina, NC
Installation tech was very nice and helpful. He made a suggestion that improved the finished product and returned to replace a part that did not fit right on the same day. The product is well designed and functional.
January 10, 2019
R.L.
Durham, NC
Thank you for going above and beyond to get everything installed so quickly. Everyone pushed to get it done. And all the crew had great attitudes, very nice, very polite. Thanks again.
December 26, 2018
Anne Schulz
Cary, NC
Very easy to use. Upfront pricing. Very professional. Showed up on time for set up and tear down. High quality, very sturdy ramp.
December 24, 2018
K.S.
Raleigh, NC
Josh was very pleasant and polite. He worked efficiently and arrived on time
December 23, 2018
Jonathan Flescher
Raleigh, NC
Friendly and knowledgeable salesperson and installation technicians. We ran into a minor problem at installation that required extra time and a solution was offered on the spot at no extra cost. Stair chair functioning well so far.
December 20, 2018
T.S.
RTP, NC
Service is professional and communication is excellent. Easy Team to work with. Thank you
December 5, 2018
Renee Whitney
Creedmore, NC
The young man that came to fix our lift chair was efficient, personable and he fixed the chair - That's it, happy ending...........Jim & Renee
December 2, 2018
F.W.F.B.J.M.
Raleigh, NC
Every person was very friendly and helpful. We are very pleased with the finished product.
November 18, 2018
John Knoop
Durham, NC
Grea service!
November 18, 2018
C.A.
Cary, NC
Friendliness and promptness and reasonable pricing.
November 13, 2018
B.G.
Raleigh, NC
Scooter service was excellent
November 7, 2018
V.P.
Raleigh, NC
Responded quickly and resolved our issue with great professionalism.
November 5, 2018
J.M.
Yakima Wa, WA
Friendly people, reliability and pricing. Thank you!
November 3, 2018
R.B.
Chapel Hill, NC
the service was on time, the product very reliable, and removal thorough, with replacement of railings that had to be removed for the ramp to be installed.
October 24, 2018
J.V.
Wake Forest, NC
The lift chairs are WELL MADE and designed for comfort and easibility of operation. The customer service is OUTSTANDING!
October 21, 2018
D.L.
Raleigh, NC
Excellent Customer Service!
October 3, 2018
S.A.S.T.
Chapel Hill, NC
Ramp setup works very well. Appreciated custom configuration & flexibility in setting it up.
October 2, 2018
Sandy Reynolds
Knightdale, NC
Today was laura’s First day using her ramp. She loved it and the little rubber ramp in front door was a surprise...thank you for getting to it sooo quickly. She can now get in and out of her house❤️
September 29, 2018
Sarah Gattis
Durham, NC
The technician that came out to our house was so friendly and knowledgeable. Because of his amazing personality we will surely use 101 Mobility again. Thank you so much!
September 28, 2018
J.B.
Raleigh, NC
It has only been approximately a week since the stair lifts were installed. Everything seems to be just fine. The installers were very polite and finished as they said they would do in a timely manor. At this time I would recommend them for the proficiency of the company. However, the salesman that made the presentation of the lifts did not ever call back to see if I was pleased with the product before I called their office to order or follow thru after installation. As a company owner myself we always followed thru to make sure everything was to their satisfaction and to keep the relationship of customer to supplier going on. Also to recommend us for future sales. Customers were our salary and the core of our business.
September 22, 2018
R.M.
Greenville, NC
The Orbit is great, so much better than the lift we were using!
September 11, 2018
J.F.
Apex, NC
Great sales support, responsive, and competitive pricing.
September 9, 2018
T.R.
Wake Forest, NC
Good quality
September 2, 2018
A.B.
Durham, NC
Like that y'all quoted us what we paid and came to install it exactly when you said you'd be here. Sales consultant was very friendly and technicians were polite.
August 25, 2018
L.J.
Garner, NC
At the last minute our appointment had to be cancelled due installers error. On our next appointment, the installer was on time and did a good job.
August 16, 2018
E.G.
Raleigh, NC
Friendly, helpful staff. Wide product selection.
August 14, 2018
L.D.
Raleigh, NC
The follow-up and response time was very good. The quality of work was very good. We plan to always use them in the future.
July 29, 2018
M.G.
Roxboro, NC
Service and such an aid for the time needed. Employees I have met are extremely nice and professional and eager to help.
July 15, 2018
B.H.
Durham, NC
Professional installers of quality equipment and devices
July 15, 2018
B.L.
Raleigh, NC
Excellent service
July 14, 2018
M.L.
Cary, NC
We're new to this, unit works well, we had a good salesman too, everyone seemed helpful, thanks again
July 10, 2018
E.D.
Garner, NC
Keith Warlick, 101 Mobility, was professional, creative, and knowledgeable in assessing and recommending needs for ADA compliant entrance ramp and strategic placement of grab bars in the home of our family member, a recent amputee. He offered additional tips about where to look for other needed devices, accessories, etc. to make our family member's homecoming safe. The three men who did the installation work were respectful, courteous, and focused on their tasks. Mr. Warlick was prompt in responding to any questions we had during the planning/ decision-making time. He worked with us around scheduling the inside house installations the day our family member came home so that he could participate in these decisions. We highly recommend 101 Mobility.
July 5, 2018
Teresa Blackmon
Benson, NC
Mike Spears will take care of you!
June 28, 2018
N.J.F.M.C.
Holly Springs, NC
Professional and responsive service provided
June 21, 2018
Mary Coones
Wake Forest, NC
Easy mobility. Comfortable ride. Needs more basket space.
June 21, 2018
Brian Chauvin
Wendell, NC
Customer service was really helpful and were very professional and kind.
June 19, 2018
Dianne Hannah
Clayton, NC
This company stands behind their services and products, and respond quickly if there is ever a problem. They were very good at deciding which products would work out the best and where the best locations are for installations.
June 18, 2018
T.G.F.L.G.
Cary, NC
It was put up in a timely manner. Ramps work great.
June 12, 2018
Barbara Holub
Raleigh, NC
We have been customers of 101 Mobility for many years, under both owners. We have always gotten someone to listen to us, brainstormed with us, and help within not just a reasonable time, but record time. They have met us in our garage, in a parking lot, and have helped us from Raleigh when we had a huge breakdown with our lift while in New Jersey 2 years ago. I cannot say enough about Mike Spears and his employees. There is something very special about people who provide services to the disabled and Mike and his Crew are the very best at it.
May 26, 2018
W.H.
Nashville, NC
The first person sent out to gather measurements and information "Mike"' was great. The two men sent out to put it together worked hard and did a good job.
May 4, 2018
Kathie Bowman
Raleigh, NC
Keith responded to my online inquiry immediately. He was prompt to schedule a visit to our home and was compassionate to our needs and knowledgable about the assistance we needed. He arranged rental and installation of our stair lift which happened on time with excellent performance by your technician. What a wonderful experience. Thank you all.
April 26, 2018
M.C.
holly springs, NC
The people have been great.
April 18, 2018
M.L.H.
Raleigh, NC
The process was pretty easy. I suppose everyone who needs your services needs them in a hurry! The only thing that would have made it easier would have been if I had known about your buyback policy on the ramp. I was costing lease vs. outright sale, but was worried about what to do with the ramp when we no longer need it. Your buyback/dismantlement policy was the clincher!
March 13, 2018
R.B.
Cary, NC
Everything is as advertised.
March 9, 2018
B.M.
Durham, NC
Prompt service. Courteous and professional employees.
March 7, 2018
A.W.
Bath, NC
Tech showed up on time and was polite and professional. Also, Mike seems to have researched my problem with the manufacturer and is committed to getting my lift repaired .
February 28, 2018
G.W.
Cary, NC
Quick installation. Simple to operate. Reasonable price.
February 26, 2018
F.L.
Durham, NC
I like the way you are careful to maintain our privacy. Having a "stair chair" is something new for us, and we are gradually starting to use it. Only a few friends know about this, and we often walk around it. I assume, with the passage of time, we will grow dependent on it and use the "stair chair" more frequently and will then be able to recommend it to friends with a climbing disability.
February 26, 2018
S.C.
Raleigh, NC
good looking on time install
February 25, 2018
B.W.
Raleigh, NC
Professional Great product & installation Would definitely recommend
February 21, 2018
B.T.
Chapel Hill, NC
101mobility visited the house and measured everything and gave us a good quote. The ramp was installed in a few hours and looks good and works well.
February 12, 2018
J.P.
Wake Forest, NC
Knowledge of products, Quality and honesty of service.
February 10, 2018
W.M.
Cary, NC
You did a great job, start to finish. Even after the fact, there was great customer service. I did not know that if the cab was not balanced that the gate would not open (the first time I crawled over) and then I did not hold the up/down button long enough after the click. So, yes I panicked and thought that there was a problem with the lift. You responded very quickly - thank you. A little more education would be helpful. thanks so much! we now love the lift.
January 29, 2018
L.M.
Knightdale, NC
Each person I have encountered has been courteous, personable and very concerned about helping us in the best manner possible. Prompt, efficient service and very easy to do business with throughout the process so far.
January 27, 2018
B.B.
Wake Forest, NC
Very helpful, act with urgency and are friendly. Work is excellent.
January 13, 2018
C.S.
Durham, NC
The service man was excellent and fixed the problem. He was very pleasant and knowledgable. Thank you. [NAME REMOVED]
December 27, 2017
B.C.
Wendell, NC
The installer was just so nice and helpful
December 26, 2017
N.J.T.
Raleigh, NC
Our experience with 101 Mobility was wonderful. From sales, to management, to installation, all personnel were professional, knowledgeable, friendly, and supportive. We give our greatest appreciation to and highest recommendation for 101 Mobility! Our stair lift is a blessing for both of us. Sincerely, [FIRST NAME REMOVED] Thomas Kay Meredith
December 24, 2017
T.B.
Raleigh, NC
timely and courteous. Explained procedures
December 8, 2017
J.S.D.
Chapel hill, NC
Quick installation Sturdy ramp Looks good
November 28, 2017
J.R.
Rolesville, NC
I was very happy with Keith Warlick. He did a great job explaining my options and trying to honestly help me save money while providing what I needed quickly.
November 28, 2017
P.T.
Apex, NC
Best looking ramp of any I have seen. Friendly, compassionate service.
November 28, 2017
M.N.R.
Durham, NC
Speed of service.
November 3, 2017
L.K.
Raleigh, NC
The technicians who come to the house are always friendly, knowledgeable, and helpful.
November 2, 2017
B.D.
Cary, NC
Your product is strong and can be trusted. Great advisers in what to choose and the workman was experienced , very precise and nice to work with. Thank you. !!!
October 28, 2017
J.F.
Durham, NC
Keith Warlick and Josh were awesome. The ramp was perfectly tailored to my mother's needs.
October 13, 2017
R.P.
Raleigh, NC
Josh was excellent. Described what he was doing and why he was doing it. Very professional. Very friendly.
October 6, 2017
T.H.
Raleigh, NC
straight forward deal, great install.
October 4, 2017
N.A.
Cary, NC
The technician was friendly, very attentive to details & explanations.
October 2, 2017
B.H.
Raleigh, NC
Prompt and professional services.
Devin

Hi, just wanted to let you know that we had the chance to use the lift for my brother over the weekend. The lift worked great, we had one before when he lived in Arlington, Va. and this model is a lot more stable and doesn’t vibrate like the old one did. I just wanted to thank you all so much for being able to respond in a short amount of time to enable us to bring my brother home for the holidays as this will be our first holiday in the new house and we wanted to host our family dinner here. Thanks again,

The Leenaart Family

Thank you for the prompt and professional service rendered to our family by FRANK, your technician, on Christmas Eve. The BRUNO Stair Lift was out of service during the weekend just before Christmas. You took the call on Monday and scheduled Frank to be on site the same day. He did the job requested, and more. We cannot express our thanks sufficiently, other than to ask that this letter be added to his personnel folder, as evidence of having delivered superior customer service and commitment to a deserving customer/client. He communicated with me by phone twice until the job was completed. If tech support for the Bruno Stair Lift is needed again, you can be assured, we will be calling you again. Your number and email address are now in our contact list. We will also offer your company name to others, if the need for your service is known. Again, thank you for your service and your commitment to prompt customer service. Frank, we thank you! Cheers and Happy New Year,

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